Please read these Terms and Conditions carefully before using the services of Pragmatic Softwares. These terms constitute a legally binding agreement between you and Pragmatic Softwares regarding your use of our services.

1. About Us

Pragmatic Softwares is a software development and technology consulting company based in Bengaluru, India. We specialize in:

  • Custom Software Development
  • Mobile Application Development
  • Website Design & Development
  • API Development & Integration
  • Software Consulting
  • System Architecture & Design
  • UI/UX Design
  • Cloud Solutions
  • Software Maintenance & Support

2. Acceptance of Terms

By accessing our website or using our services, you agree to these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, please do not use our website or services.

3. Scope of Services

Every project is governed by an individual proposal, quotation, Statement of Work (SOW), or service agreement.

Project-specific documents take precedence over these Terms wherever applicable.

4. Quotations and Proposals

Unless otherwise stated:
  • Quotations are valid for 30 days.
  • Pricing may change after the validity period.
  • Scope changes may require revised quotations.
  • Estimates are based on information provided by the client.

5. Client Responsibilities

Clients agree to:
  • Provide accurate information.
  • Provide timely feedback.
  • Approve deliverables within agreed timelines.
  • Supply required content, branding assets, and documentation.
  • Ensure they own or have permission to use any materials they provide.
Delays caused by the client may affect project schedules.

6. Project Timelines

Estimated delivery timelines depend on:
  • Client approvals
  • Availability of project resources
  • Third-party dependencies
  • Scope modifications
Pragmatic Softwares is not responsible for delays caused by factors outside our reasonable control.

7. Change Requests

Any request outside the agreed scope may be treated as a Change Request.

Additional work may:
  • Extend project timelines
  • Incur additional charges
  • Require written approval before implementation

8. Payment Terms

Unless otherwise agreed:
  • Payments must be made according to the agreed milestone schedule.
  • Invoices are payable within the agreed payment period.
  • Taxes, GST, and statutory charges are additional where applicable.
  • Late payments may result in suspension of ongoing work.
Completed deliverables may be withheld until outstanding payments are cleared.

9. Refund Policy

Due to the nature of custom software development:
  • Payments made for completed work are non-refundable.
  • Refunds, if any, are subject to the applicable service agreement.
  • Third-party costs are non-refundable.

10. Intellectual Property

Unless otherwise agreed:

Client-Owned
Upon full payment:
  • Custom-developed source code
  • Project documentation
  • Final UI designs
  • Client-specific assets
become the property of the client.
Pragmatic Softwares-Owned
We retain ownership of:
  • Frameworks
  • Libraries
  • Internal tools
  • Reusable components
  • Templates
  • Methodologies
  • Generic code
  • Development processes
These may be reused across multiple projects.

11. Third-Party Services

Projects may integrate third-party services such as:
  • Payment gateways
  • Cloud providers
  • SMS providers
  • Email providers
  • Maps
  • Authentication services
  • Analytics

Clients are responsible for maintaining valid licenses and subscriptions where required.

Pragmatic Softwares is not responsible for outages or issues originating from third-party providers.

12. Open Source Software

Our solutions may include open-source software licensed under their respective licenses.

Such components remain subject to their original licensing terms.

13. Confidentiality

Both parties agree to protect confidential information shared during the engagement.

Confidential information will not be disclosed except:
  • With written consent
  • As required by law
  • To authorized personnel involved in project delivery

14. Warranty

Unless otherwise agreed:
  • We provide a limited warranty period for bug fixes related to the delivered scope.
  • The warranty does not cover:
    • New feature requests
    • Third-party updates
    • Infrastructure changes
    • Client modifications
    • Unauthorized alterations

15. Maintenance and Support

Maintenance services are provided only if included in the project agreement or purchased separately.

Support may include:
  • Bug fixes
  • Security updates
  • Performance improvements
  • Technical assistance

16. Acceptable Use

Users agree not to:
  • Use our website for unlawful purposes.
  • Attempt unauthorized access.
  • Introduce malware or harmful code.
  • Copy or reproduce website content without permission.
  • Interfere with website functionality.

17. Website Content

All content on this website, including:
  • Logos
  • Graphics
  • Images
  • Text
  • Software
  • Documentation
  • Design
  • Branding
is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

18. Limitation of Liability

To the maximum extent permitted by law, Pragmatic Softwares shall not be liable for:
  • Indirect damages
  • Loss of profits
  • Loss of revenue
  • Data loss
  • Business interruption
  • Consequential damages
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

19. Indemnification

Clients agree to indemnify and hold Pragmatic Softwares harmless against claims arising from:
  • Client-provided content
  • Copyright violations
  • Trademark disputes
  • Illegal use of delivered software
  • Breach of these Terms

20. Force Majeure

Neither party shall be liable for delays caused by events beyond reasonable control, including:
  • Natural disasters
  • Government actions
  • Internet outages
  • Power failures
  • Pandemics
  • War
  • Civil disturbances

21. Termination

Either party may terminate an engagement by written notice according to the applicable agreement.

Upon termination:
  • Payment is due for work completed up to the termination date.
  • Completed deliverables may be released after settlement of outstanding payments.

22. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

23. Links to Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or availability of those external websites. /p>

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

25. Changes to These Terms

We reserve the right to update these Terms at any time.

Revised Terms become effective immediately upon publication on this website unless otherwise stated.

26. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Pragmatic Softwares

We specialize in crafting innovative software solutions to help your business thrive in the digital age. From sleek websites to feature-rich mobile apps, our tailored solutions bring your ideas to life.

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